Marvel’s Spider-Man Remastered Crash Fix, DXGI_ERROR_DEVICE_HUNG, Progress Not Saved, Out Of Video Memory, PCWARNING, Game Requires Windows 10 version 1909, Crash At Startup Fix

Marvel’s Spider-Man is one of the best PlayStation exclusives and the latest one to be ported to PC. Nixxes has done an incredible job in terms of optimization as the game is very scalable. However, Marvel’s Spider-Man Remastered PC players are experiencing errors and issues like in-game crash, crashed due to using more video memory, DXGI_ERROR_DEVICE_HUNG, out of video memory, PCWARNING_DIRECTORYCREATIONFAILEDDESCC, the game requires Windows 10 version 1909, Progress not saved error, crash at launch, and more. Here I have compiled a list of errors that PC players are reporting along with their fixes and workarounds like how to fix Spider-Man Remastered crash, how to fix not enough memory error, save file not creating, DXGI_ERROR_DEVICE_HUNG, and more.

Spider-Man Remastered Crash, No Save, And Fixes

Marvel’s Spider-Man Remastered for PC brings all the upgraded features from the PS5 version. The PC version can even surpass upgraded features like RT reflections, upscaling techniques, anti-listings, and more. As I mentioned above, the PC version of the game is very scalable across several PC configurations. Furthermore, the optimization is well-done as the game runs smoothly on PC and isn’t even demanding of the high-end hardware.

Despite that, Marvel’s Spider-Man Remastered PC players are experiencing errors and issues like in-game crash, progress not saved error, crashed due to using more video memory, DXGI_ERROR_DEVICE_HUNG, out of video memory, PCWARNING_DIRECTORYCREATIONFAILEDDESCC, the game requires Windows 10 version 1909, crash at launch, and more. The following are the errors that PC players report, along with their fixes and workarounds.

Game Not Starting, Crash At Startup Fix

Marvel’s Spider-Man Remastered PC players are reporting that the game isn’t starting or is crashing at launch. There are multiple reasons behind this particular issue, and here is how to fix it. Before starting the fixes, make sure you use the GPU that supports DX12 with the latest drivers, and Windows 10 64-bit. The game doesn’t support older or Win 10 32-Bit.

One reason why the game is crashing at launch is the use of Ray Tracing. Turn Off Ray Tracing and the game will launch. However, you’ll be able to enable RT again in-game as the game doesn’t require a restart for it, but, that might give you a DXGI_ERROR_DEVICE_HUNG error, the fix for which you can see below.

Another reason for Marvel’s Spider-Man crash at launch could be your anti-virus blocking the game’s executable or another important file. Either disable real-time protection or exclude the game folder from the anti-virus; I recommend the latter. After that, verify game files, launch Marvel’s Spider-Man Remastered, and it won’t crash at launch anymore.

DXGI_ERROR_DEVICE_HUNG Fix

Some Marvel’s Spider-Man PC players are reporting that the game is crashing randomly while playing with the following error message, particular is the opening section of the game.

Ox887A0006: DXGI_ERROR_DEVICE_HUNG

The fix for the DXGI ERROR DEVICE HUNG error is simple. Disable Ray Tracing and complete the opening sequence of the game that takes place in the Fist Tower. Once you have completed it, you can enable RT again and the game won’t crash anymore with Ox887A0006: DXGI_ERROR_DEVICE_HUNG error message.

Another reason for Marvel’s Spider-Man DXGI_ERROR_DEVICE_HUNG error is your GPU. Either the GPU is overclocked or isn’t handling the game’s load really well. If the GPU is overclocked, revert to its default GPU clock.

If not, then try lowering the graphics settings as it might take a load off the GPU. Alternatively, players can try limiting the game’s max FPS to fix the DXGI_ERROR_DEVICE_HUNG error. Open Nvidia Control Panel > Manage 3D Settings > Program Settings > select Marvel’s Spider-Man. Enable Max FPS Limit and set a value for it. Now the value is a bit of trial and error and also depends on your monitor’s refresh rate. You can Cap the game to 60 FPS or 30 FPS for monitors with a refresh rate of 60 Hz or 120 Hz. For 40 FPS, you need an 80 Hz or 120 Hz refresh rate. doing this will reduce the GPU and CPU load and Marvel’s Spider-Man Remastered won’t crash with DXGI_ERROR_DEVICE_HUNG error.

PCWARNING, Game Not Saving Fix

Many PC players are experiencing the following error when they launch Marvel’s Spider-Man when they make any changes in-game; Marvel’s Spider-Man Remastered says changes couldn’t be saved because the config file doesn’t exist.

PCWARNING_DIRECTORYCREATIONFAILEDDESCC \users\steamuser\documents

Also, for some players, the game isn’t saving their progress and gives the following error message.

Save operation could not be completed, progress will not be saved

Or

Game has no access to the save folder or to modify its contents. Please ensure the title has sufficient access rights.

Here are some possible fixes and workarounds to this error. First, try launching Steam and Marvel’s Spider-Man ins admin mode, as players have reported that doing this fixes the PCWARNING error.

Another reason behind the PCWARNING_DIRECTORYCREATIONFAILEDDESCC error or Save Operation Not Completed error is onedrive backup being enabled for the Documents. Disable the Onedrive backup if you have enabled it and it’ll fix the error and your changes will start saving.

Controlled folder access is another reason behind the Save Operation Not Completed error. To fix it, you just need to disable Controlled Folder access. open Settings > Update & Security > Windows Security > Virus & Threat Protection > Manage ransomware protection > Turn off controlled folder access. This will fix Marvel’s Spider-Man PCWARNING error and the error telling you that changes couldn’t be saved.

Out Of Video Memory Fix

Marvel’s Spider-Man Remastered PC players are experiencing the out of video memory error or the following “crashing due to using more video memory” error even with GPUs with 8 GB VRAM.

“This game has crashed due to using more video memory than currently available on this PC. Please try lowering your graphic settings, lowering your resolution, and closing any unnecessary background applications before running the game again”

Marvel’s Spider-Man’s texture quality is the reason behind the “crashing due to using more video memory” error. If you are using the very high setting for Textures, it requires 12 GB VRAM. Drop this setting to High for 8GB VRAM. If you want to use Very High textures for your 8GB VRAM GPU, then you need to drop the Ray tracing details. This will fix the Out Of Video Memory/crashing due to using more video memory with Marvel’s Spider-Man Remastered.

Manually setting the Windows page file is another reason behind the “crashed due to using more video memory” error, as it is not offering enough space for VRAM to Marvel’s Spider-Man. To fix the error, press the Windows key > type sysdm.cpl and hit enter > Advanced tab > Click on “Settings” under Performance > Advanced tab > click “Change” under Virtual Memory > check “Automatically manage paging file size for all drives” and press Ok. This will fix Marvel’s Spider-Man memory-related crash.

Game Requires Windows 10 version 1909 Fix

Some PC players are experiencing this error even though their OS is updated to the latest version. The fix for Marvel’s Spider-Man Remastered “game requires Windows 10 version 1909 (Build 18363) or later” error is very simple as it occurs when using Steam in compatibility mode. Go to Steam install folder > Right click Steam.exe > Properties > Compatibility tab > uncheck “Run this program ins compatibility mode” and hit apply. Launch Marvel’s Spider-Man Remastered and you won’t see the error again.

Crash Fix

Marvel’s Spider-Man PC players are reporting that the game is crashing while playing, and here is how to fix it. There are multiple reasons why the game is crashing and one of them is using third-party tools and software like MSI Afterburner, RGB Software, driver or software for third-party peripherals, and more. Disable such third-party tools and the game will stop crashing.

Another reason for Marvel’s Spider-Man in-game crash is the Dualsense controller. Many PC users have reported that the game crashes if the Dualsense controller is plugged in. Unplug the controller and the game will stop crashing.

Your GPU is another cause of the in-game crash. Check under “DXGI_ERROR_DEVICE_HUNG Fix” to see what GPU tweaks can help you fix Marvel’s Spider-Man in-game crash.

That is all for our Marvel’s Spider-Man fixes for errors and issues like Crash At Startup, DXGI_ERROR_DEVICE_HUNG, in-game crash, progress will not be saved error, out of video memory, Game Requires Windows 10 version 1909, and more. If you are facing errors and issues with other PC games or your PC, then also see our hub for commonly occurring PC errors and their fixes.